We pride ourselves on having one of the longest warranties in the industry. We believe that we manufacture a product superior to our competition, and back that up with a guarantee!
Tournesol Siteworks Limited Warranty
Tournesol Siteworks LLC warrants to the initial purchaser of its products that they will repair or replace product that contains a defect in material or workmanship for a period of three years from the date it is delivered to the initial purchaser.
Tournesol Siteworks warrants that Boulevard Wood products, when installed according to Use Class 3b as defined by AWPA Standard U1, will not be damaged by decay caused by soft-rot fungi and the wood destroying fungi Postia placenta, Coniophora puteana, Gloeophyllum trabeum or Corriolus versicolor so that the wood does not perform according to its intended function. Tournesol Siteworks will repair or replace product that is subject to decay for twenty-five years from the date it is delivered to the initial purchaser.
This limited warranty does not include those parts which fall under standard regular maintenance, including but not limited to parts which are subject to periodic replacement. Timers, controls, pumps and lamps delivered with Stonewear turnkey fountains are covered for a period of one year from the date they are delivered to the initial purchaser. The warranty does not apply to conditions resulting from misuse, abuse, failure to follow directions for use, unauthorized modifications, neglect, accident or other hazard or the like. Defect in Boulevard wood materials does not include naturally-occuring weathering of wood, including bleaching, checking, twisting or other wood movement. Contamination by non-destroying organisms such as surface mold, mildew or algae is not regarded as damage covered by the warranty.The remedy under this warranty is limited to repair or replacement, at Tournesol Siteworks's option, of the defective parts of the warranted product. Repair or replacement of a part does not extend the warranty beyond the initial warranty period.
This is the only written warranty applicable to the product. The duration of the implied warranty on the product is limited to the duration of this express warranty. In no event shall Tournesol Siteworks be liable for any incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.
For service or if you have any questions or problems, please contact:
2930 Faber St., Union City, CA 94587
Tel: (800) 542-2282 Fax: (510) 471-6243 Email: firstname.lastname@example.org